Shipping Policy

At U Good People, we understand the importance of timely and reliable shipping when it comes to delivering your premium CBD products. That's why we have implemented a comprehensive shipping policy to ensure a seamless experience for our valued customers.

Shipping Methods:

We offer a variety of shipping methods to cater to your specific needs. Whether you prefer standard shipping or expedited delivery, we have you covered. Our shipping options include:

Standard Shipping: This method typically takes 3-5 business days for delivery.
Expedited Shipping: For those who need their products sooner, we offer expedited shipping with delivery within 1-2 business days.
International Shipping: We also ship our premium CBD products internationally, allowing customers from around the world to experience the benefits of our luxurious blends.

Shipping Rates:

Our shipping rates are calculated based on the weight and destination of your order. During the checkout process, you will be provided with the exact shipping cost before finalizing your purchase. We strive to offer competitive rates while ensuring the safe and secure delivery of your products.

Order Processing Time:

Once your order is placed, our dedicated team works diligently to process and package your products with the utmost care. Most orders are processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Restrictions:

While we strive to provide shipping services to as many customers as possible, there may be certain restrictions due to legal regulations or shipping carrier limitations. We are unable to ship our CBD products to countries or regions where CBD is prohibited. Additionally, some remote areas may have limited shipping options available.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number via email. This allows you to easily track the progress of your package and estimate its arrival time. If you have any questions or concerns regarding the status of your order, our customer support team is always here to assist you.

At U Good People, we are committed to providing exceptional customer service and ensuring that your premium CBD products are delivered to you in a timely and efficient manner. If you have any further questions or inquiries regarding our shipping policy, please don't hesitate to reach out to us.